Support Easterseals Crossroads with Every Walk you Take

image of two women walking and logos of Easterseals Crossroads and Walking for Dreams

Do you enjoy walks outside? If so, please join our virtual walk challenge by raising $10 for Easterseals Crossroads for each walk you take between now and August 31. You can donate yourself or ask your family and friends to support your walks.

Every walk you take benefits you, as well as people with disabilities in our very own community!

Set up is simple; click here to get started.

If you want to ask your friends and family to support you, please use these links for ideas on how to do that:

If you want to help but prefer not to fundraise, please consider a donation in support of our mission. And don’t forget to follow us at #WalkForESC to share your journey!

2021-06-29T12:51:37-04:00August 11, 2020|Our Blog|

Americans with Disabilities Act Achieves 30 Years

On July 26, 2020, the Americans with Disabilities Act is achieving its 30-year anniversary. This reach of this civil rights law has the ability to affect all of us at some point in our lives. According to the Centers for Disease Control, 25.6 percent of adults in the US have some type of disability; that number is consistent in Indiana at 25.5 percent.

The Americans with Disabilities Act (ADA) went into effect in 1990. This law prohibits discrimination against individuals with disabilities in all areas of public life. This includes employment, schools and transportation, as well as private and public places such as restaurants, motels and other venues that are open to everyone. Since the law went into effect, there have been significant changes, most specifically in 2008, which strengthened the law and effected change to the definition of disability.

This major legislation has made many improvements in the lives of individuals with disabilities in our country. Prior to this legislation, opportunities of daily living had great potential of denial for people with disabilities.

Meet Scott

Scott is a 64-year-old single man who lives independently. He is an active person and enjoys living in Indianapolis with all the options it provides. Scott has lived in different areas of the country, but has found that he enjoys the midwest moderate climates the best for him. Scott was in an automobile accident in 1980 that left him paralyzed from the waist down. He decided long ago to not let disability change his life, so he quickly adapted to his new way of living, learning, working and playing.

After his accident, Scott knew immediately that he needed to figure out transportation as that would be critical to his daily life. He quickly learned how to drive with hand controls so that he could get to work and around the city where he lived. 

Scott in parking lot next to the ramp on his van

Although very recently retired, Scott worked for the majority of his career managing finances in the business offices of three different churches. After his accident, Scott knew that there would be some changes necessary for him to actually get to his work desk. For that reason, one of his first trips driving with hand controls was a visit to work so that he and his employer could determine what changes were necessary for him to return to his job. 

Accessible Workplaces

Scott’s accident was prior to ADA and access to enter the building where he worked, as well as his office and desk, was not in place. His employer put in a ramp so that Scott could enter the building, modified a bathroom and raised Scott’s desk a few inches so that Scott could access it with his wheelchair. Scott’s employer and he were able to adjust to the accessibility challenges and find solutions so that Scott could continue his employment. Scott felt very fortunate that he was able to return to work within three months of a near fatal accident.

One area of adaptation that did not work out quite so well for Scott in 1980 was accessible housing after his accident. “I had to find new housing as the condo I was living in at the time was not accessible. Luckily, I was able to find an apartment that fit my needs and did not require any modifications,” said Scott.

Accessible Communities

Scott became comfortable moving around within his city, but travel to other cities provided accessibility unknowns prior to ADA. “The most glaring example of lack of accessibility within a city was my trip to New York City for a work conference towards the end of the 1980s. It seemed as though their idea of a curb cut back then was simply a worn-down curb. It was easier for me to move around in my chair out on the street with all the traffic, which was far more dangerous,” said Scott.

Access to restaurants falls under the breadth and reach of ADA as they are public and private businesses. Prior to 1990, Scott remembers going out to dinner many times with no front door access to the restaurant.

“I cannot remember the number of times when I had to enter through the kitchen of a restaurant rather than the front door. One time I had to use a freight elevator to access the dining room. I rode up that elevator with a case of lettuce on the floor right next to me,” said Scott.

Scott lived in Minnesota when ADA was passed. “Minnesota was very progressive and did an amazing job of adopting the regulations of ADA. I moved to Indiana in 1999 and found that the moderate climate here (as compared to Minnesota) was a huge advantage for me. No matter where I have lived or will live, I don’t let much stop me from doing what I want and need to do. I have never let disability change the way I want to live my life,” said Scott.

“I do remember one time where I almost had the opportunity to travel to Europe for a work conference. This was around 1990 and not much had been done in our own country with accessibility. After much discussion, my boss decided that if I attended the conference in Europe, it might end up being more about me and my accommodations as opposed to a learning opportunity. That hurt; I was disappointed, but sadly I understand the concerns,” said Scott.

Public Awareness of ADA

Thirty years later, the Americans with Disabilities Act continues to reflect our nation’s dedication to civil rights for people with disabilities, especially in consideration of accessibility.  “Awareness and access are the biggest outcomes of ADA, which is great,” said Scott.

According to a report by Lex Frieden in 2015, The Impact of the ADA in American Communities, ADA has helped people gain access to public accommodations with attention to things like curb ramps, accessible parking, buses with lifts and ramps, etc.—making media more accessible with closed captioning and relay services. The ADA’s greatest impact has been improvements in access to public accommodations. Of respondents, 57 percent agree access to public accommodations, retail and commercial establishments has shown the greatest improvement since passage of the ADA.

Employment Opportunities

As for employment, it is generally agreed that people with disabilities remain a very viable and qualified talent pool, yet statistically untapped. The US Bureau of Labor Statistics reported that 19.3 percent of persons with a disability were employed in 2019. In contrast, the employment-population ratio for persons without a disability was 66.3 percent. This statistic is consistent across all educational attainment groups with unemployment rates for persons with a disability being higher than those for persons without a disability.

“I feel as though employment is still the biggest challenge and hurdle for people with disabilities in our community and our country,” said Scott. 

Businesses in our community have the advantage of an employment resource in Easterseals Crossroads. Our employment division worked with 3,588 veterans and individuals with disabilities last year to gain successful employment outcomes. Learn how the employment division at Easterseals Crossroads can help you find qualified job candidates with disabilities for your open positions.

Celebrate 30 years of ADA by learning more at the National Network – Information, Guidance and Training on the Americans with Disabilities Act 

2021-06-29T12:51:37-04:00July 21, 2020|Our Blog|

Intro to Special Education Services

submitted by Tracy Gale, PsyD, HSPP, and Emmaleigh Badeaux, MA, LMHC, Easterseals Crossroads 

In Indiana, children with disabilities ages 3 to 22 are eligible to receive special education services through their local public school. These services may include speech, occupational, and physical therapies, as well as academic supports. The first step in accessing special education services is to request an educational evaluationDuring this evaluation, a team of specialists will gather information to determine if your child has a qualifying disability. 

therapist with child

If your child is found eligible for services, the Case Conference Committee, along with the parents, will design an Individualized Education Program (IEP). The IEP explains what services will be implemented for your child. Below are recommendations to help guide you through this experience: 

  • Be sure to request assessment in all of the relevant developmental areas: cognitive, social, physical, behavioral, and academic development.  
  • Keep a detailed record of the special education process. Keep all documents together, and always communicate with the school in writing or email. 
  • Learn the timeline contained in Article 7 that the school must follow. Article 7 contains rules about special education in Indiana.  
  • Build a respectful working relationship with your child’s school – work as a team rather than opponents. 
  • Ask for a draft of the proposed IEP before the case conference: read what they are proposing, gather your questions, and respond at the meeting.  
  • Do not sign the IEP at the meeting. Take some time to reflect on the many important topics discussed. 
  • Share your concerns and questions at the meeting. If something seems wrong, say it.  

Special education is meant to enable your child to reach their maximum potential, but it can be a difficult world to navigate. There are educational advocates who can help in this process by attending case conferences, making recommendations and acting as guide for the parents. 

Even though school services may be unfamiliar to you, remember that you are an expert on your child and your child’s best advocate. 

2021-06-29T12:51:37-04:00July 17, 2020|Our Blog|

Honor Independence

COVID-19 has presented many challenges in our world, our country and our community. In response to the challenges, Easterseals Crossroads has created opportunities to meet the needs for independence presented to us. We know that our community needs us now and will continue to need us more than ever as we progress through this pandemic.

Your donation creates opportunities for us to maximize the independence of over 8,856 children and adults with disabilities.

Independence through Children’s Therapy

When presented with the challenge of how to keep our pediatric therapy and autism services programs safe and available for our families, we found opportunities through telehealth appointments. 

We have grown to over 550 appointments each month and will continue to offer this option for families when possible so that their children can maximize independence as they grow, live and learn.

Learn more about pediatric therapy or autism and behavior services.

Independence through Employment

When presented with the challenge of how to keep our employment and veteran programs safe and accessible for the 3,588 people who need us, we found opportunities within our community through our creative staff.  

Our Project SEARCH collaborative program for final year high school students celebrated program completion with a remote end-of-year celebration. The program maximized independence for its interns with a remarkable employment outcome of 75% competitive employment placement in our community.

Learn more about employment services and veteran programs.

2021-06-29T12:51:37-04:00July 2, 2020|Our Blog|

Social Growth During Social Distancing

submitted by Tracy Gale, PsyD, HSPP, and Emmaleigh Badeaux, MA, LMHC, Easterseals Crossroads 

During this time of social distancing, have you found yourself missing play dates? Our children are missing them, too! Here are some strategies to satisfy their social cravings while also increasing their social skills:

  • Be intentional about playing with your child. Remove technology from the area, gather two or three creative toys, such as blocks, crayons, or a farm set, and play with your child. Toys without instructions allow your child to use imagination, engage with others in the play, and turn the play into whatever they want it to be! Allow your child to lead the play and follow along with their play.
  • Imitate your child’s play. If your child is drawing sea creatures, draw a whale. If she says that she is building a house out of blocks, build her a neighbor. By imitating your child’s play and language, we are playing at their developmental level and creating a social interaction that is similar to what they would be experiencing with peers.
  • Be a social coach, not a social dictator. As your child is playing, guide them through interactions. If one child wants to play with the toy that their sister is holding, you may say, “It looks like your sister wants to play with the horse. I wonder if you could trade her the horse for the cow?” Provide enough help for them to appropriately maneuver the situation, while not taking over the interaction.
  • Provide specific and labeled praise for appropriate behaviors, such as sharing, taking turns, letting you add to their ideas, and sitting calmly on the floor. Praising your child makes them more likely to engage in that behavior again!

Most importantly, have fun! When we are fully engaged in play with our children, it can provide us with a much-needed break from daily stresses. Focus on playing, being silly, and being present for your child. This will help your child get the social interaction they are craving while also encouraging their social development.

2021-06-29T12:51:37-04:00June 26, 2020|Our Blog|

Document Management Solutions

Crossroads Industrial Services operates as the social enterprise division of Easterseals Crossroads offering a full-range of custom solutions for businesses in our community. The enterprise employs individuals with disabilities; in fact, 75% of its workforce includes people who have disabilities. Profits generated from the division support services at Easterseals Crossroads, creating an innovative, full-circle model of sustainability in that we employ people with disabilities to support services for people with disabilities.

Document Services is the comprehensive scanning line of Crossroads Industrial Services. Our clients include those in healthcare, manufacturing, accounting, real estate, mortgage, title, legal, government, construction, education, automotive and nonprofit fields.

We scan all sizes of black/white and color documents, including large format drawings, x-rays, prints, photos, engineering/architectural plans and business cards. Our capabilities include

  • High-speed production scanning 
  • Large-format production scanning
  • Custom indexing, data entry and OCR
  • Secured environment for your information
  • Insured pick up and delivery
  • Page-to-image quality control
  • Secure on-site shredding

Contact us today for a free quote that meets your requirements, policies, timeline and budget! Email Crista McIntosh, Manager of Document Services, or call her at 317.897.7320 x2426.

2021-06-29T12:51:37-04:00June 17, 2020|Our Blog|

A Family’s Experience with Telehealth Physical Therapy

AnneMarie, our manager of community relations and events at Easterseals Crossroads, and her daughter Ali are currently utilizing telehealth appointments for pediatric physical therapy sessions.

Read on to learn about their experiences relating to physical therapy, telehealth appointments during COVID-19, family involvement, goals and future plans.

You and your daughter Ali have used Easterseals Crossroads services for a while now; can you explain what brought you to the agency and what you hope to accomplish as far as goals/outcomes?

At Ali’s 5-year well child check-up, our pediatrician recommended that we see a physical therapist so Ali could be evaluated for toe walking after noticing how tight her calf muscles were. Upon noticing Ali’s calves, our doctor asked me if she was a big runner. Eh. Not exactly. Aware that there could be a concern of toe walking, I shared that we frequently remind her to put her heels down. 

Upon evaluation, Ali was recommended for physical therapy services which she has been receiving weekly since October 2019. Now, going into June 2020, we are moving to every other week appointments to help prepare her for discharge. Our goals for Ali include overall strengthening so her body is better supported while standing with her heels down and regularly walking with a heel-strike first. We hope that she is able to achieve these goals to go off to kindergarten in the fall with the strength and confidence she needs to play and stay engaged with new friends and teachers.

You have the unique perspective of being an employee and a consumer; can you explain how that guided your decision to bring Ali here?

It made it really easy! Our staff is amazing – talented, dedicated, kind, caring and professional. Also, Ali already loved “mommy’s work” – especially the play space on the 2nd floor and the outdoor playground. What was most telling to me though, was realizing that by working here I know the ins and outs of the organization and I couldn’t think of sending my child anywhere else. I am so thankful for the team with whom I have worked with as not only a parent, but as a colleague.

What do you feel makes our agency uniquely suited to your family’s needs?

Making therapy feel like play is important to us and Easterseals Crossroads delivers that for our family – so much so that Ali’s older sister wants to be a part of Ali’s therapy. too! 

What does Ali do during a traditional in-facility appointment? What are your take-aways from those appointments (i.e., do you have “homework” or things to do at home to prepare for the next appointment)?

When we arrive, Amy, Ali’s physical therapist, greets her with a warm smile and asks if she’s ready to play. They create obstacle courses, play games and work on special balance exercises. 

Do you feel as though Ali is progressing toward her goals?

Ali has been progressing steadily since she started therapy. She has gotten so much stronger and gained more confidence in herself and her abilities. We are so proud of her and thankful for the direction.

Since Covid-19 pandemic, many things have changed. When you first learned you might not have traditional therapy appointments, what were your thoughts? Were you concerned about loss of skills or lack of progress?

My original thoughts were, I don’t know how we’re going to do this exactly, but let’s give it a try. My main concern was that she could regress, and I am so happy to say that not only did we avoid regression, we have definitely seen progression!

At this point, your family has participated in telehealth appointments. How has that been? What does a telehealth appointment look like?

There is definitely more set up on my end these days, but it’s worth it. Seeing how we can use different things around the house to aid Ali in this journey has been so fun. She’s done everything from playing hopscotch and building her own obstacle courses outside to rolling up hand towels to create a balance beam!

Does Ali enjoy this type of appointment? 

Yes! I know that she misses the pediatric gym at Easterseals Crossroads and her in-person time with Amy, but she is definitely still enjoying her sessions – albeit virtual – with Amy. 

Do you feel that telehealth can continue to be a valuable alternative? Do you see it as a complementary option – if and when we return to traditional appointments?

Yes, I definitely see telehealth as a valuable alternative solution. We will likely continue with telehealth sessions for the remainder of the summer since they’ve worked so well for us.

What are some tips/suggestions to parents/caregivers about how to make telehealth appointments meaningful?

Block your schedule ahead of time to get the “equipment” pulled together! Then, once you’re all set up, talk about the session to help get them ready just like you would an in-person session. Also, if you can, use the same area in the house for each indoor session, so the child has a sense that this is where I do therapy sessions and I know what is expected of me.

Any funny stories about inviting a therapist into your home in this manner?

Henry, our dog, makes many appearances in Ali’s therapy sessions now. She has also had a chance to meet Amy’s dogs as well because of this experience.

What is the very best thing to note about Easterseals Crossroads as far as it has made your family feel valued, respected and “heard?”

I know that the staff at Easterseals Crossroads care about my child and her future. And it’s not because I work there. It is because they genuinely care about all of the children and adults they see and I get see if first-hand as a parent.

What would you tell a new-to-therapy parent about Easterseals Crossroads?

The therapists use tons of games, equipment and sensory tools throughout the therapy sessions. It will amaze you how much therapy can look and feel like play. With consistency and dedication, you will be amazed by the growth and development that your child will experience through their therapy sessions at Easterseals Crossroads. 

Any comments you want to add?

Once my suspicions were confirmed and we learned that Ali would benefit from therapy services, I knew we were going to be fine. I was able to come to this conclusion with ease because I knew that Easterseals Crossroads would be there for us. 

2021-06-29T12:51:37-04:00June 8, 2020|Our Blog|

Meet Alex and Ken

Submitted by Alex Buchman, Employment Consultant

Alex is one of our employment consultants at Easterseals Crossroads; his specialty is working with individuals who have traumatic brain injuries (TBI). The individuals with whom he works have varied experiences as to how they acquired their brain injury either through events such as a car accident, seizure disorder or a blow to the head.

Ken acquired his TBI from a stroke in 2006, which resulted in right side paralysis and severe aphasia. He has a significant barrier with his speech and now has a limited vocabulary. Ken is a big car enthusiast and has worked on cars his entire life; his dream job was to continue to work on cars with the challenge of learning to do so with only one side of his body.

To see how Ken learned to accommodate challenges in order to find an employment opportunity, Alex spent time with Ken in his home and garage to see how he worked. Ken was able to demonstrate his new-found methods, which helped Alex understand how best to approach an employer.

After brainstorming potential employment fits, Alex found an opportunity at O’Reilly Auto Parts as a delivery driver. Ken had mentioned on multiple occasions his interest in O’Reilly because he had often shopped there for his own car repairs. Together with the employer, Alex and Ken worked to create effective communication strategies for successful employment, where Ken has now been working since May 2017.

As with Ken’s story, Alex often needs to determine if an individual has the capability to return to the industry where he/she was once employed. Individuals with traumatic brain injuries are not always able to return to the same type of employment they enjoyed prior to an injury. When that is the case, our employment consultants can assist people with new directions for employment.

In the employment division, our consultants work with employers in every field from kitchens to hotels to legal offices and more. After an individual gains an employment situation, our consultants take many steps to ensure that both the employer and employee are happy with the match. Our consultants stay present on the job site (if needed) to provide hands on job coaching and often act as advocates for the match. 

Even after this initial level of support, we still visit each individual on a regular basis to not only check on performance, but also to provide the opportunity to express any issues or concerns.

Potential employers who want to work with us can be assured that we consistently have a wide range of individuals with varying strengths and possibilities with whom we work. All of our program participants have the potential to be successful when given the appropriate supports to become very reliable and hard workers.

I think what helps a company trust and feel comfortable with us at Easterseals Crossroads is the fact that we partner with businesses to provide successful outcomes.  When an employer approaches us with an issue or concern, we respond with a plan of action. This genuine approach leads to a much healthier and supportive environment for everyone involved.

~ Alex Buchman, Employment Consultant
2021-06-29T12:51:37-04:00June 1, 2020|Our Blog|

Service Update

Update as of May 26, 2020

While most of our program areas are still temporarily suspended due to the COVID-19 pandemic, Easterseals Crossroads is currently accepting appointments in specific service areas. If you need to make an appointment or gain information regarding services currently available, please contact us. We will forward your request to a staff member who can assist you.

If you have an upcoming appointment, here are some answers to questions you may have about your health and safety while visiting one of our facilities.

What can I expect when I arrive at Easterseals Crossroads for my scheduled appointment?

  • As you enter one of our facilities, we will take your temperature. If you have an elevated temperature, we will ask you to visit us at another time.
  • We ask that you always cover your nose and mouth while in our buildings. If you do not have a face mask, we will provide a disposable one for your visit. If there are medical/emotional reasons where this is inhibiting, please let us know before you visit us to make those allowances for you or your child.
  • We ask that you limit the number of people you have with you. Please do not bring others with you for your appointment. Children should be accompanied by only one parent or caregiver; no siblings. If you need an interpreter, please let us know that one will be accompanying you to your appointment.

What sanitizing is in effect in the buildings?

While you are visiting one of our facilities, please know that we are following CDC-recommended enhanced cleaning and sanitization guidelines in our areas.

What precautions will be in place to ensure social distancing and my safety as a visitor of Easterseals Crossroads?

  • We are taking temperatures of everyone who enters our buildings.
  • We have installed plexiglass shields at the front desk at our main location.
  • We have installed hand sanitizing stations.
  • Social distancing measures are in place which include the following
    • We ask each person in our buildings to adhere to the social distance recommendation of the CDC to remain at least six feet apart.
    • Only two people may ride in the elevator at our main facility at any given time.
    • Staircases at our main facility have been designated as one way up on the south side of the elevator shaft and one way down on the north side of the elevator shaft.
    • No external groups or volunteers can use our facilities until further notice. We are also limiting our own staff allowed in our buildings each day.

What is my Easterseals Crossroads employee/therapist doing to protect me?

  • Each employee providing direct services will be wearing appropriate protective gear for that service.
  • Employees are washing their hands and cleaning service areas before and after every appointment.
2021-06-29T12:51:38-04:00May 25, 2020|Our Blog|

Financial Planning Webinars

Easterseals Crossroads has partnered with JPMorgan Chase to host a free two-part Webinar Speaker Series to share the latest employment and financial services available to individuals living with disability.

The target audience for this series includes adults who are living with disability, parents/caregivers of transition-age adolescents/young adults with a disability, employment service professionals and social workers.

Join the conversation by registering and submitting your questions today. Pre-registration for each webinar is required to attend.


link to Diversity and Inclusion at JPMorgan Chase

Employment Webinar:  Diversity and Inclusion

Hear from Easterseals Crossroads and JPMorgan Chase about the latest tools and resources available for individuals living with disability to grow, develop and advance their careers locally and worldwide.

Thursday, June 4 | 1 p.m. – 2 p.m. EST | Register today to join on June 4!


link to Tools for Financial Success JPMorgan Chase

Financial Webinar:  Tools for Financial Success

Hear from Easterseals Crossroads, JPMorgan Chase and Indiana ABLE Authority to learn how to access the tools and resources needed to promote financial resilience, during and after the COVID-19 pandemic.

Thursday, June 11 | 1 p.m. – 2 p.m. EST | Register today to join on June 11!


Join us for one or both conversations; pre-registration to attend is required. Submit your questions ahead of time during the registration process for each webinar. Space is limited, so register early to hold your spot.

2021-06-29T12:51:38-04:00May 21, 2020|Our Blog|
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