Meet Alex and Ken

Submitted by Alex Buchman, Employment Consultant

Alex is one of our employment consultants at Easterseals Crossroads; his specialty is working with individuals who have traumatic brain injuries (TBI). The individuals with whom he works have varied experiences as to how they acquired their brain injury either through events such as a car accident, seizure disorder or a blow to the head.

Ken acquired his TBI from a stroke in 2006, which resulted in right side paralysis and severe aphasia. He has a significant barrier with his speech and now has a limited vocabulary. Ken is a big car enthusiast and has worked on cars his entire life; his dream job was to continue to work on cars with the challenge of learning to do so with only one side of his body.

To see how Ken learned to accommodate challenges in order to find an employment opportunity, Alex spent time with Ken in his home and garage to see how he worked. Ken was able to demonstrate his new-found methods, which helped Alex understand how best to approach an employer.

After brainstorming potential employment fits, Alex found an opportunity at O’Reilly Auto Parts as a delivery driver. Ken had mentioned on multiple occasions his interest in O’Reilly because he had often shopped there for his own car repairs. Together with the employer, Alex and Ken worked to create effective communication strategies for successful employment, where Ken has now been working since May 2017.

As with Ken’s story, Alex often needs to determine if an individual has the capability to return to the industry where he/she was once employed. Individuals with traumatic brain injuries are not always able to return to the same type of employment they enjoyed prior to an injury. When that is the case, our employment consultants can assist people with new directions for employment.

In the employment division, our consultants work with employers in every field from kitchens to hotels to legal offices and more. After an individual gains an employment situation, our consultants take many steps to ensure that both the employer and employee are happy with the match. Our consultants stay present on the job site (if needed) to provide hands on job coaching and often act as advocates for the match. 

Even after this initial level of support, we still visit each individual on a regular basis to not only check on performance, but also to provide the opportunity to express any issues or concerns.

Potential employers who want to work with us can be assured that we consistently have a wide range of individuals with varying strengths and possibilities with whom we work. All of our program participants have the potential to be successful when given the appropriate supports to become very reliable and hard workers.

I think what helps a company trust and feel comfortable with us at Easterseals Crossroads is the fact that we partner with businesses to provide successful outcomes.  When an employer approaches us with an issue or concern, we respond with a plan of action. This genuine approach leads to a much healthier and supportive environment for everyone involved.

~ Alex Buchman, Employment Consultant
2021-06-29T12:51:37-04:00June 1, 2020|Our Blog|

Service Update

Update as of May 26, 2020

While most of our program areas are still temporarily suspended due to the COVID-19 pandemic, Easterseals Crossroads is currently accepting appointments in specific service areas. If you need to make an appointment or gain information regarding services currently available, please contact us. We will forward your request to a staff member who can assist you.

If you have an upcoming appointment, here are some answers to questions you may have about your health and safety while visiting one of our facilities.

What can I expect when I arrive at Easterseals Crossroads for my scheduled appointment?

  • As you enter one of our facilities, we will take your temperature. If you have an elevated temperature, we will ask you to visit us at another time.
  • We ask that you always cover your nose and mouth while in our buildings. If you do not have a face mask, we will provide a disposable one for your visit. If there are medical/emotional reasons where this is inhibiting, please let us know before you visit us to make those allowances for you or your child.
  • We ask that you limit the number of people you have with you. Please do not bring others with you for your appointment. Children should be accompanied by only one parent or caregiver; no siblings. If you need an interpreter, please let us know that one will be accompanying you to your appointment.

What sanitizing is in effect in the buildings?

While you are visiting one of our facilities, please know that we are following CDC-recommended enhanced cleaning and sanitization guidelines in our areas.

What precautions will be in place to ensure social distancing and my safety as a visitor of Easterseals Crossroads?

  • We are taking temperatures of everyone who enters our buildings.
  • We have installed plexiglass shields at the front desk at our main location.
  • We have installed hand sanitizing stations.
  • Social distancing measures are in place which include the following
    • We ask each person in our buildings to adhere to the social distance recommendation of the CDC to remain at least six feet apart.
    • Only two people may ride in the elevator at our main facility at any given time.
    • Staircases at our main facility have been designated as one way up on the south side of the elevator shaft and one way down on the north side of the elevator shaft.
    • No external groups or volunteers can use our facilities until further notice. We are also limiting our own staff allowed in our buildings each day.

What is my Easterseals Crossroads employee/therapist doing to protect me?

  • Each employee providing direct services will be wearing appropriate protective gear for that service.
  • Employees are washing their hands and cleaning service areas before and after every appointment.
2021-06-29T12:51:38-04:00May 25, 2020|Our Blog|

Financial Planning Webinars

Easterseals Crossroads has partnered with JPMorgan Chase to host a free two-part Webinar Speaker Series to share the latest employment and financial services available to individuals living with disability.

The target audience for this series includes adults who are living with disability, parents/caregivers of transition-age adolescents/young adults with a disability, employment service professionals and social workers.

Join the conversation by registering and submitting your questions today. Pre-registration for each webinar is required to attend.


link to Diversity and Inclusion at JPMorgan Chase

Employment Webinar:  Diversity and Inclusion

Hear from Easterseals Crossroads and JPMorgan Chase about the latest tools and resources available for individuals living with disability to grow, develop and advance their careers locally and worldwide.

Thursday, June 4 | 1 p.m. – 2 p.m. EST | Register today to join on June 4!


link to Tools for Financial Success JPMorgan Chase

Financial Webinar:  Tools for Financial Success

Hear from Easterseals Crossroads, JPMorgan Chase and Indiana ABLE Authority to learn how to access the tools and resources needed to promote financial resilience, during and after the COVID-19 pandemic.

Thursday, June 11 | 1 p.m. – 2 p.m. EST | Register today to join on June 11!


Join us for one or both conversations; pre-registration to attend is required. Submit your questions ahead of time during the registration process for each webinar. Space is limited, so register early to hold your spot.

2021-06-29T12:51:38-04:00May 21, 2020|Our Blog|

In-Facility Service Update

In order to maintain the health and safety of our staff, our consumers, our families, and our community, we are continuing our in-facility service suspension until May 26, 2020, because of the COVID-19 pandemic. At that time we will reevaluate our ability to make any changes with this decision.

While we have suspended in-facility services, that does not mean that we are not available for you, for your family and for our community. Many staff members are working remotely and can be contacted via email. If you do not know an email address of a staff member with whom you wish to communicate, contact our general agency email address and we will forward the message on.

Easterseals Crossroads is available for you. Count on us to continue to assist you with employment services and assistive technology solutions for home, work and school. Perhaps you are even an employer looking for qualified employees; we are still providing employment and technology solutions for employers in our community.

Recently one of our assistive technology staff members was able to provide a solution to help keep someone employed. A very anxious and concerned individual worked in a group home, but was struggling to find the right technology to see her computer screen. She contacted us and one of our employees was able to provide a remote intake to gather information and ultimately provide a solution. 

Thank you so much for this call. I have much anxiety right now with all that is going on. I never expected you to reach out at this time and certainly didn’t expect you to have a possible solution that might help. I just hope you know that this conversation is the best thing that has happened since the whole world got shut down.

– Assistive Technology Consumer


Easterseals Crossroads is available for your family. Count on us to provide pediatric physical, occupational and speech therapy, as well as autism and respite services.

One of our early intervention therapists had a very fun and creative telehealth session recently. Her appointment involved a young girl who is very excited about pigs; it just so happened that our therapist is a collector and equally charmed with pigs. She created a virtual scavenger hunt to find all the pigs in her house. This hunt elicited language, imitation, requesting and more. The girl’s mom used the strategies modeled in the scavenger hunt for a home activity with her daughter and reported that this was a huge success.


Easterseals Crossroads is available for our community. Our relationships with our partners, donors, friends, sponsors and volunteers allow us to strengthen our reach in providing services for individuals with disabilities. 

Project SEARCH is a collaborative transition program for final-year high school students. Along with our partners Community Health Network, MSD Lawrence Township, Indianapolis Public Schools, MSD Warren Township, Vocational Rehabilitation, and the IU Institute on Disability & Community, we provide training and employment solutions for students with significant disabilities. Students participate in a year-long training curriculum that includes intern rotations at Community Health Network hospitals.

This year’s classes were modified because of COVID-19, but interns are still participating in virtual classes with their peers and staff. During their class time they continue to work on employability skills. According to a recent class discussion, interns decided that turning a negative situation into a positive outcome could very well be the backbone that creates an individual’s character.

Employment readiness and employment are the desired outcomes of each Project SEARCH year, and this year is no different in that several interns have already achieved gainful employment as a result of their training period in Project SEARCH.


Please continue to follow us on social media and show us how you #StayGrateful!

Facebook  |  Twitter  |  Instagram

2021-06-29T12:51:38-04:00May 16, 2020|Our Blog|

How we #StayGrateful

Easterseals Crossroads is available for you. Count on us to continue to assist you with employment services and assistive technology solutions for home, work and school. Perhaps you are even an employer looking for qualified employees; we are still providing employment and technology solutions for employers in our community.

Recently one of our assistive technology staff members was able to provide a solution to help keep someone employed. A very anxious and concerned individual worked in a group home, but was struggling to find the right technology to see her computer screen. She contacted us and one of our employees was able to provide a remote intake to gather information and ultimately provide a solution. 

Thank you so much for this call. I have much anxiety right now with all that is going on. I never expected you to reach out at this time and certainly didn’t expect you to have a possible solution that might help. I just hope you know that this conversation is the best thing that has happened since the whole world got shut down.

– Assistive Technology Consumer


Easterseals Crossroads is available for your family. Count on us to provide pediatric physical, occupational and speech therapy, as well as autism and respite services.

One of our early intervention therapists had a very fun and creative telehealth session recently. Her appointment involved a young girl who is very excited about pigs; it just so happened that our therapist is a collector and equally charmed with pigs. She created a virtual scavenger hunt to find all the pigs in her house. This hunt elicited language, imitation, requesting and more. The girl’s mom used the strategies modeled in the scavenger hunt for a home activity with her daughter and reported that this was a huge success.


Easterseals Crossroads is available for our community. Our relationships with our partners, donors, friends, sponsors and volunteers allow us to strengthen our reach in providing services for individuals with disabilities. 

Project SEARCH is a collaborative transition program for final-year high school students. Along with our partners Community Health Network, MSD Lawrence Township, Indianapolis Public Schools, MSD Warren Township, Vocational Rehabilitation, and the IU Institute on Disability & Community, we provide training and employment solutions for students with significant disabilities. Students participate in a year-long training curriculum that includes intern rotations at Community Health Network hospitals.

This year’s classes were modified because of COVID-19, but interns are still participating in virtual classes with their peers and staff. During their class time they continue to work on employability skills. According to a recent class discussion, interns decided that turning a negative situation into a positive outcome could very well be the backbone that creates an individual’s character.

Employment readiness and employment are the desired outcomes of each Project SEARCH year, and this year is no different in that several interns have already achieved gainful employment as a result of their training period in Project SEARCH.


Please continue to follow us on social media and show us how you #StayGrateful!

Facebook  |  Twitter  |  Instagram

2021-06-29T12:51:38-04:00May 11, 2020|Our Blog|

In-Facility Service Update

For the health of our staff and visitors, we are continuing to suspend our in-facility services through May 15, 2020, because of the COVID-19 pandemic.

Our staff members are working from home when possible and many staff members are continuing to provide appointments through telehealth when this is possible.

If you need to contact a staff member, please do so through this form. Your message will be forwarded to the appropriate staff member and you will be contacted.

Please check back for updates.


If you would like to sign up for our newsletters, please complete this form.

2021-06-29T12:51:38-04:00April 28, 2020|Our Blog|

Grandparenting a Child with Autism

Story contributed by a grandparent of a child with autism

My name is Linda and I have been a volunteer at Easterseals Crossroads since 2009 with both the autism support group and the Guild. My oldest grandson Nathan was diagnosed with autism in 2004 when he was around eighteen months old. Nathan was nonverbal until the age of four, but did communicate with sign language and an augmentative communication device. I’m proud to say that after years of intense therapies, Nathan is now an honor roll student in high school. Several years of ABA (applied behavioral analysis) therapy along with many other services helped Nathan become a fun and outgoing individual. Yes, he still has autism and always will, but his disability is overshadowed by his good traits and quirky personality.

I’m sure most grandparents would agree that becoming a grandparent is one of the most wonderful and rewarding experiences imaginable. All grandparents desire a loving and gratifying relationship filled with special bonding and friendship, but what if a grandchild has special needs? As a grandmother of a child with special needs, I was devastated hearing the diagnosis of autism. I grieved for that beautiful toddler, and especially his parents, but life happens, so self-pity was put aside, and work began.

Throughout the years, I learned Nathan could navigate a large hospital setting, guiding me to his therapy offices without uttering a word. I learned he was fascinated by traffic lights, green arrows made him laugh, and elevators were the best thing ever, especially the talking ones at Easterseals Crossroads. Nathan has grown and matured since his early therapy days and enjoys school, his friends, and family. He is an advocate for autism awareness and acceptance, and willing to educate others about his disability. He enjoys playing video games and traveling. Nathan also loves sports, which is his favorite topic of endless conversation, so I make sure my homework is up to date on his favorite teams. We both love Butler University Basketball, and it’s not unusual for Nathan to call me late at night to report the latest team stats. I love those phone calls!

My grandson’s disability is a part of Nathan, and I choose to focus on his abilities and positive attributes. My family is blessed with four grandchildren, all with different personalities and skills; however, autism will always be a segment of my family. It hasn’t been easy, as behavioral issues and meltdowns were numerous and overwhelming, and sometimes difficult for me to understand.

If I were to share anything about my experiences as a grandparent of a child with autism, it would be the following:

  • Educate yourself. Educate yourself about the disability! Share information with extended family and friends. Take advantage of workshops and seminars. The Autism Family Resource Center at Easterseals Crossroads was a lifesaver for me. I checked out, free of charge, countless books and DVDs. I wanted to learn everything I could about autism and how to help my grandson. I learned a multitude of valuable information from reading, from other parents and grandparents, from Nathan, and lots of trial and error.
  • Do not blame anyone. Parents often feel guilty after a special needs diagnosis, and second guess themselves with lots of what-ifs. Autism is a neurological disorder, so no one is to blame for the disability. Stay positive, encourage one another and always be a good listener.
  • Support your adult children emotionally – with time and if possible, financially. Be available for after school pick-up, transportation to activities, weekend babysitting or fund a summer camp or an extra therapy.
  • Give a heads-up. Routines and schedules are important for kids on the autism spectrum. Allow time to transition to a new activity or setting. Nathan’s meltdowns were improved as I learned to use timers and social stories for transitioning.
  • Simplify holiday celebrations and family gatherings. As a toddler, Nathan wasn’t interested in unwrapping Christmas or birthday gifts, so my son suggested removing the toys from the packaging and using gift bags instead. Sensory issues are often exaggerated at family gatherings, creating an uncomfortable situation. Help eliminate anxiety by providing a designated spot for some quiet time if needed. Nathan still retreats to Gran and Papaw’s office if he needs alone time.
  • Spend time with the child’s sibling. Life at home is often focused on the child with special needs, and the neurotypical child sometimes feels overwhelmed and neglected. Schedule one-on-one time with the sibling, plan a favorite outing, have a weekend sleepover and allow the sibling to vent if needed. Nathan’s twenty-one year old sister loves her brother very much, but sometimes still needs her “just me time.”
  • Teach your grandchild to be independent and encourage responsibility. People sometimes think kids with special needs are totally dependent on their parents, grandparents or caregivers. Though this is true for some kids, many are able to share family responsibilities. I once asked Nathan what chores he did at home, and he responded “I don’t do chores, I do the computer.” Needless to say, several days later he was on trash detail and now has a list of household jobs.
  • Most importantly, please accept what you can’t change about your grandchild with special needs. Love and enjoy that unique individual for the person he/she is becoming!
2021-06-29T12:51:39-04:00April 15, 2020|Our Blog|

Stay Grateful

Easterseals Crossroads has been a constant in the Indianapolis landscape for over 80 years. Established by a small group of parents to meet the needs of their children with disabilities, today Easterseals Crossroads offers an expansive variety of programs and services specifically designed to meet the needs of persons with disabilities throughout the life span.  Our services touch the lives of over 88,000 individuals;  we are the “go to” resource for people of all  ages, regardless of disability. That will not change.

Throughout our history, we’ve adapted our approach whenever the needs of people with disabilities have changed; with COVID-19, we have felt drastic changes within a matter of a few weeks. This pandemic has created upheaval for our community and those we serve.

  • People who depend on our in-facility services such as adult day, early childhood programs and respite are temporarily struggling to make their days meaningful.
  • People with autism who often depend on routine and stability as a framework for successfully achieving their goals have had their worlds turned upside down.
  • Families of children with disabilities who rely on therapy services for continued healthy development are at a loss.
  • Homeless veterans and job seekers with disabilities are finding it almost impossible to find employment and/or maintain current employment.

Now more than ever, Easterseals Crossroads is needed in this community. But we have been affected; we are facing challenges ourselves. Our staff does not have access to the traditional means of delivering services and are learning new ways through technology. Like many other nonprofits, our organization is taking a significant financial hit as we continue to support our employees so that they can be there for the people who need us.

  • Our therapists are rapidly adapting to the provision of telehealth as a temporary solution for physical, occupational and speech therapy.
  • Our direct support staff are providing in-home adult day services so that family members with essential jobs can continue to work.
  • Our school to work staff are helping our students with disabilities stay on track for graduation and eventual employment.

Many of you have asked us what we need. It is critical for us to gather our community partners, our donors, our friends and our staff in an effort to continue to be the resource that any one of us could need at any point in our lives. Our world may have changed – and it will continue to change – but our purpose, dedication and adaptability will continue to evolve and respond. You can help!

  • You can join in on our social media campaign #StayGrateful. Follow us on Facebook, Twitter, and Instagram and share! Let’s share the good news about how we are adapting, staying relevant and thriving.
  • If you’re able, you can donate via our website so that our staff can be there for others in this time of need.
  • And you can check on your friends and neighbors who have disabilities. Social distancing shouldn’t mean social isolation.
  • Thank you for your ongoing support of this organization.

Let’s stay close across the distance, and let’s stay grateful.

2021-06-29T12:51:39-04:00April 8, 2020|Our Blog|

In-Facility Service Update

In this very difficult time, we are so grateful to our staff members, our consumers and our community for working together to make service delivery possible for those who need us. This ever-changing environment has brought out the best in community creativity as we all explore alternative methods of service delivery including telehealth.

At this point, we have decided that it is best for us to temporarily suspend the provision of services at our Kingsway Drive and Thompson Road locations through April 30.

We are not closing and we are not ceasing the delivery of services. In many cases, our staff members are continuing to provide services in person or virtually as necessary. Our staff members are continuing to concentrate on those tasks that are possible working from home. We can still answer phone calls and emails; and we can respond to requests for information from our website and social media platforms. We are still here for those of you who need to contact us.

We are continually monitoring our situation and we will continue to update our community when new information is available. If you have any questions, please contact us.

2021-06-29T12:51:39-04:00April 2, 2020|Our Blog|

COVID-19 Resources

During this extremely challenging time, we are all looking for ways to maintain our health and our mental health. Here our some resources that may be helpful to anyone in our community as we learn to navigate the changes in our daily lives due to the COVID-19 pandemic.

General Information

Basic Needs

Undocumented Communities

Pet Care

Education/Leisure

Mental Health

  • Ten Percent Happier offers mental health resources in the form of meditation and mindfulness practices through their app and website. They have several free podcasts, guided meditations, and livestreams available in their Coronavirus Sanity Guide linked below.  https://www.tenpercent.com/coronavirussanityguide
  • Mental Health is especially critical during this time of social distancing. If you are in crisis, text MHA to 741741 to reach a trained Crisis Counselor 24/7.

Legal

Additional Resources

2021-06-29T12:51:39-04:00March 27, 2020|Our Blog|
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